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Tipping Point Leadership (HBR OnPoint Enhanced Edition) | 
 enlarge | Authors: W. Chan Kim, Renee Mauborgne
Publisher: Harvard Business Review
Category: Book
Buy New: $6.50
Avg. Customer Rating:  2 reviews
Sales Rank: 870787
Format: Download: Pdf
Media: Digital
Pages: 12
ASIN: B000094CRF
Publication Date: April 1, 2003
Availability: Available for download now
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Product Description
When William Bratton was appointed police commissioner of New York City in 1994, turf wars over jurisdiction and funding were rife, promotion bore little relationship to performance, and crime was out of control. Yet in less than two years, and without an increase in his budget, Bratton turned New York into the safest large city in the nation. And the NYPD was only the latest of five law-enforcement agencies Bratton had turned around. In each case, he succeeded in record time despite limited resources, a demotivated staff, opposition from powerful vested interests, and an organization wedded to the status quo. Bratton's turnarounds demonstrate what the authors call "tipping point leadership." The theory of tipping points, which has its roots in epidemiology, hinges on the insight that in any organization, fundamental changes can occur quickly when the beliefs and energies of a critical mass of people create an epidemic movement toward an idea. Bratton begins by overcoming the cognitive hurdles that block companies from recognizing the need for radical change. He puts managers face-to-face with operational problems. Next, he manages around limitations on funds, manpower, or equipment by concentrating resources on the areas that are most in need of change and that have the biggest possible payoffs. He meanwhile solves the motivation problem by singling out key influencers--people with disproportionate power due to their connections or persuasive abilities. Finally, he closes off potentially fatal resistance from powerful opponents.
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| Customer Reviews:
 The premise is false May 7, 2005
The reason the crime fell in New York City was only partially due to better policing. Otherwise why did crime also fall in many other places without "Tipping Point Leadership"?
Crime fell because of the increase in abortion. For more information read "Freakonomics."
The problem with tipping point analysis is that it is rarely clear until after the action.
 Crucial reading for anyone trying to change their workplace March 25, 2005
3 out of 3 found this review helpful
I think anyone who is serious about changing/improving their workplace/business will learn something from Harvard Business Review articles. The authors do an excellent job of using a case-study to show how the 'tipping point' theories (malcolm gladwell) can be used by leaders.
check this pdf: www.berea.edu/BrushyFork/TippingPoint.pdf
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if anyone needs a free mindmap of the article please email me at kharsakk2000@yahoo.com
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