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Demand Better Results - and Get Them (HBR OnPoint Enhanced Edition) | 
 enlarge | Author: Robert H. Schaffer
Publisher: Harvard Business Review
Category: Book
Buy New: $6.50
Sales Rank: 1930204
Format: Download: Pdf
Media: Digital
Pages: 11
ASIN: B00005UMLG
Publication Date: August 1, 2000
Availability: Available for download now
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Product Description
This article, first published in 1974, answers one of management's most important questions: Why do so few organizations reach their productivity potential? The author answers that most executives fail to establish expectations of performance improvement in ways that get results. To set high goals that employees respond to and are accountable for, managers must invest their own time and energy. The first step is to set a modest, measurable goal concerning an important organizational problem. If this goal is met, management uses the success as a springboard for more ambitious demands.
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